Discover the Path to Driving Transformation
Elevate Your Business with Our Expertise and Vision.
“At de facto infotech, we leverage the power of Microsoft Business Applications to help businesses achieve more by optimizing their operations, enhancing collaboration, improving customer experiences, and unlocking valuable insights through data-driven decision-making.”
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Achieve your Business goals, using our solutions & technology
Achieve more with solutions that combine data, AI, automation, and cloud for measurable business value.
ERP Transformations with AI
Modernize core business processes with AI-enabled ERP capabilities. Leverage Microsoft Dynamics 365 Finance and Supply Chain Management to improve visibility, optimize planning, and enhance operational resilience—while maintaining agility in a dynamic market landscape.
Service Transformations with AI
Redefine customer service delivery with AI-driven support, self-service, and automation. Equip agents with intelligent insights, enable seamless omnichannel experiences, and resolve issues faster with Dynamics 365 Customer Service and Field Service, powered by Copilot.
Scale Business Operations with AI
Support business growth with intelligent tools tailored for SMBs. Microsoft’s AI-powered solutions enhance connectivity, streamline operations, and drive productivity—empowering smaller organizations to scale with confidence and compete at an enterprise level.
Sales Transformation with AI
Transform your sales organization with AI-infused tools that deliver real-time insights, contextual recommendations, and guided selling experiences. With Microsoft Dynamics 365 Sales and Copilot, sellers can deepen engagement, improve forecast accuracy, and close deals faster.
AI-Powered Business with Copilot
Embed AI into every role with Microsoft Copilot experiences. From streamlining daily workflows to enabling data-driven decisions, Copilot enhances productivity across sales, marketing, service, finance, and operations—while maintaining enterprise-grade security and compliance.
Innovate with Low Code AI and Agents
Accelerate application development and process automation by leveraging Microsoft Power Platform and generative AI capabilities. Empower your teams to innovate rapidly with low-code tools and AI agents, enabling faster time-to-value and scalable digital transformation across business functions.
Is your organization struggling with disparate systems for CRM, HR, finance, and operations?
Our Dynamics 365 solution offers a seamless integration of these functions, resulting in increased efficiency and better reporting and analytics. This empowers you to make data-driven decisions that drive growth and success. Additionally, our process-focused implementation approach simplifies your transition to the cloud and minimizes risk.
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goodbye to inefficient workflows and hello to streamlined operations with Dynamics 365
We are 100% focused on Microsoft Business Applications
As a dedicated Microsoft Business Applications solution provider, we specialize in low-code innovation that empowers enterprises to modernize, automate, and scale with confidence.
Our Other Competencies
Our additional Microsoft Solutions Partner designations reflect our end-to-end expertise across Azure, Modern Work, and AI-driven innovation.
Our Certifications
Recognized across the Microsoft ecosystem, our certifications demonstrate trusted capability and proven delivery excellence.
Case Studies
Low-Code Solutions: A Step Towards Sustainable Waste Management
defacto's CRM solution transformed Vanden Global's waste management, boosting efficiency, fostering innovation, and saving costs while modernizing applications and enhancing scalability.
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Transforming Regulatory Excellence with Low-Code Solutions
Our recommendation of Microsoft Dynamics CRM empowered ZICTA to accelerate development, drive innovation, and foster collaboration, resulting in application modernization and improved efficiency in their pursuit of excellence.
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Streamlining Operations with Business Central
The implementation of Microsoft Dynamics 365 Business Central enhanced Chanakya Dairy and Bakery's operations, offering improved financial visibility, optimized supply chain, cost reduction, and higher customer satisfaction.
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How Business Central Helped an Investment Firm Transform
Microsoft Dynamics 365 Business Central transformed Team Invest Group's financial operations. It streamlined financial processes, reducing manual effort and accelerating tasks like financial close.
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Low-Code Solutions: A Step Towards Sustainable Waste Management
defacto's CRM solution transformed Vanden Global's waste management, boosting efficiency, fostering innovation, and saving costs while modernizing applications and enhancing scalability.
Read the Story
Transforming Regulatory Excellence with Low-Code Solutions
Our recommendation of Microsoft Dynamics CRM empowered ZICTA to accelerate development, drive innovation, and foster collaboration, resulting in application modernization and improved efficiency in their pursuit of excellence.
Read the Story
Streamlining Operations with Business Central
The implementation of Microsoft Dynamics 365 Business Central enhanced Chanakya Dairy and Bakery's operations, offering improved financial visibility, optimized supply chain, cost reduction, and higher customer satisfaction.
Read the Story
How Business Central Helped an Investment Firm Transform
Microsoft Dynamics 365 Business Central transformed Team Invest Group's financial operations. It streamlined financial processes, reducing manual effort and accelerating tasks like financial close.
Read the Story
Transform your business and unlock its full potential with us.
Frequently Asked Questions
Get answers to common questions about our Dynamics 365, Power Platform, and business automation services.
We provide expert Dynamics 365 consulting services including strategy planning, process analysis, implementation, customization, optimization, and ongoing support to help businesses streamline operations and improve performance.
Yes, as a trusted Dynamics 365 implementation partner, we manage full deployments, cloud setups, migrations, integrations, workflows, and user adoption planning for ERP and CRM solutions.
Yes, our Business Central implementation services cover planning, configuration, data migration, customization, training, and support to unify finance, operations, sales, and inventory in a single platform.
Yes, we deliver Power Platform consulting including Power Apps, Power Automate, Power BI, and Dataverse to automate workflows, build low-code apps, and enable data-driven decisions.
Yes, we are a Microsoft Solutions Partner for Business Applications, which means we meet Microsoft's standards for expertise and customer success in Dynamics 365 and Power Platform solutions.
Our business process optimization and AI business solutions streamline workflows, eliminate bottlenecks, and leverage AI insights to improve efficiency, productivity, and decision-making across your organization.
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